Shipping
Our jewelry is made with love by me, Laura, in beautiful Victoria, BC, Canada. Usual production time is 1-3 business days. Free Not Tracked shipping on all USA and Canadian orders.
United States Shipping
Not Tracked Shipping | Standard Shipping | Express Shipping |
Free (not tracked) on orders under $125 USD Estimated 4-8 Business Days
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Free on all orders over $125 USD Estimated 4-8 business days For orders under $125 USD, flat rate fee of $15 USD |
Estimated 2-3 business days Flat rate $37 USD |
Canada Shipping
Not Tracked Shipping | Standard Shipping | Express Shipping |
Free (not tracked) on orders under $172 CAD Estimated 3-6 Business Days
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Free on all orders over $172 CAD Estimated 2-4 business days For orders under $172 CAD, flat rate of $15 CAD |
Estimated 1-3 business days Flat rate $21 CAD |
Carbon Neutral Delivery: All of our deliveries are now carbon neutral. This involves calculating the carbon dioxide emissions associated with each shipment. In the calculation, the distance travelled, the type of transport and the weight of the package are considered. Once the sum has been obtained, carbon credits are bought to support carbon offset projects.
This way, we reduce the carbon dioxide in the atmosphere.
Processing Time: All orders are processed within 1-3 business days of receiving payment. Our business hours are Monday-Friday, 9 AM - 5 PM PST. Orders placed on weekends or holidays will be processed the following business day.
Shipping Address: Please ensure that your shipping address is correct and complete. We are not responsible for any delays or lost packages due to incorrect or incomplete shipping information. If you need to change your shipping address after placing your order, please contact us as soon as possible here.
Free Tracked Shipping: To qualify for free Tracked Standard Shipping, your order must be $125 USD/$172 CAD or more after discounts and promotions are applied and before taxes.
*Delivery times listed above are estimates only. Addresses in remote areas may require additional delivery time. While we do our best to ensure your items arrive on time, we cannot be responsible for packages delivered outside of the estimated timeframe.
**Buyers are responsible for any customs and import taxes that may apply.
At this time, we only ship within the United States of America and Canada. Be sure to subscribe to our email list for future updates!
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us here. We are always happy to help you in any way we can. Thank you for choosing Quinney Collection and we hope you love your jewels!